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FAQs

Why Art Ant?

As art lovers, we are committed to promoting emerging Myanmar artists to the rest of the world. Our curated collection of artwork showcases the amazing range of artistic talent in Myanmar. ArtAnt provides a transparent online platform for art collectors to access original artwork from Myanmar.

 

When will my new artwork be delivered?

Artworks are shipped within two to four weeks after an order is made. You will receive an email confirmation when your artwork is shipped.

 

How are shipping costs calculated?

Shipping costs are calculated when you place an order and are dependent on the delivery location and size of the artwork. Buyers are responsible for paying any applicable taxes and duties in the destination country.

 

How are taxes and duties calculated?

Buyers are responsible for paying any applicable taxes and duties in the destination country. Taxes are calculated automatically upon check out. Depending on the destination country, local guidelines on customs duties apply and you are advised to check with your local authority before making a purchase.

 

What if I receive a damaged artwork?

We take great care to ensure that the artwork you purchased is in good condition before shipping. In the unfortunate event that the artwork you received is damaged, please take a digital photo each of the artwork and the container it arrived in, and email them to us at info@artant.com. A representative from ArtAnt will contact you to discuss how to proceed.

 

How are the artwork on ArtAnt authenticated?

We provide certificates of authenticity for most of the artwork sold on ArtAnt. We will indicate on the website if an artwork does not come with a certificate of authenticity.

 

What are my framing options?

To keep shipping costs low, all our artwork are shipped rolled in a tube. Depending on your location, we may be able to recommend local framers. Please contact us at info@artant.com.

 

How do I know if an artwork is available for sale?

In general, all items on our website are available for sale unless indicated as “sold”.  We do check each and every piece of artwork before shipping to ensure that they are in a good condition. In the unfortunate event that the artwork purchased is not available anymore or is in an unsatisfactory condition, we will provide a full refund to you.

 

What if I cannot find any artwork I like?

We will be more than happy to assist you in sourcing for artwork. We also work with some artists for unique commissions. Please contact us at info@artant.com.

 

For all other enquiries, please contact us at info@artant.com.